At MODEELA, your satisfaction is our priority. We’re committed to delivering premium quality shirts for men that elevate your everyday style. However, we understand that sometimes things don’t go as planned and we’re here to make returns and exchanges smooth and stress-free.
Easy Returns
If you’re not 100% satisfied with your purchase, you may return it within 14 days of delivery.
Eligibility for Return:
- Items must be unworn, unwashed, and in original condition with tags attached.
- Return must include original packaging and invoice/receipt.
Non-Returnable Items:
- Worn or damaged clothing
- Final sale or discounted items
- Customized or altered products
- Gift cards or promotional items
Return Timeframes & Fees:
| Return Window | Condition | Restocking Fee |
| Within 7 Days | Unopened or unworn | Free |
| 8 to 14 Days | Opened or tried-on | 20% restocking fee |
Note: Returns beyond 14 days will not be accepted.
How to Return:
- Email us at support@modeela.com with your order number and reason for return.
- Our team will provide a return shipping label or drop-off instructions.
- Once we receive and inspect your return, refunds will be issued within 3–5 business days to the original payment method.
Shipping charges are non-refundable. If you received free shipping, a small deduction may apply.
Exchanges
Want to switch sizes or styles? We offer free exchanges within 7 days of delivery. Contact us and we’ll help you get the right fit!
Shipping & Delivery
We offer fast and secure delivery for every order.
Shipping Options:
- Standard Delivery (3–5 Days) – FREE on all orders
- Express Delivery (1–2 Days) – USD/- 5
All orders are processed within 1–2 business days. You’ll receive a tracking link once your order ships.
Payment Options
We make checkout safe and flexible:
- Visa / MasterCard / UnionPay
- Cash on Delivery (COD)
- Secure online payments via trusted gateways
All payments are encrypted and 100% secure.
Need Help?
Our friendly support team is here for you.
Contact Information:
Trade name : Modeela
Support : 24/7
Business Hours : 09:00 AM – 04:00 PM
Business Days : Monday – Friday
Business Number : +1 (281) 736-7985
Business Mail : support@modeela.com
Physical address : 833 Madison Ave, New York, NY 10021, United States
